top of page

OUR POLICY

Customer Care

At Ahsanova, your satisfaction is our priority. We’re here to ensure your experience is smooth from the moment you browse to the moment your gloss arrives.

  • Delivery: UK orders are delivered within 3–5 working days (£1.99). EU orders take 7–14 working days (£4.99).

  • Returns: For hygiene and safety reasons, we cannot accept returns or exchanges on products that have been opened or used. If your order arrives damaged, faulty, or incorrect, please contact us within 5 days so we can resolve the issue.

  • Support: For any enquiries, please email us at ahsanova@outlook.com or send us a direct message on Instagram/TikTok: @ahsanovacosmetics.

  • Ahsanova, your satisfaction is our priority. We’re here to ensure your experience is smooth from

Privacy & Safety

Your trust is central to our brand. Any personal details you provide (such as your name, email, and address) are used solely to process your order or respond to your enquiries.

  • We never sell or share your information with third parties.

  • Payments are securely processed through trusted platforms to keep your data safe.

  • You may be asked to consent to us storing your data for communication purposes, such as responding to enquiries or order confirmations.

With Ahsanova, you can shop with confidence, knowing your privacy and safety always come first.

Wholesale Inquiries

We’re always excited to collaborate with retailers and partners who share our passion for beauty with integrity. If you’re interested in stocking Ahsanova lip glosses or exploring wholesale opportunities:
📧 Please contact us at ahsanova@outlook.com with your business details and enquiry type.
We’ll be delighted to discuss product options, pricing, and partnership opportunities to help bring Ahsanova to your customers.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

bottom of page